PRIVACY & SECRECY

INTRODUCTION

The Mugberia Central Co-operative Bank Ltd. is the data controller of your personal information.

We collect the personal information set out in the “What Information We Collect” section of this Privacy Policy below, including account registration details, Additional details identity verification data and information about your use of our site and services.

We use your personal information for the purposes set out in the “How We Use the Information” section of this Privacy Policy below, including providing our site and services to you, ensuring the security and performance of our site, sharing information with our vendors (such as third partyIT vendor)and performing statistical analysis of the use of our site and services.
All the terms used herein shall have meaning as defined in the Terms and Conditions of The Mugberia Central Co-operative Bank Ltd. unless specifically stated otherwise in case any term is not defined in this Privacy Policy or the Terms and Conditions, such terms shall have its generic meaning.

PURPOSE AND WHO WE ARE

The purpose of this Privacy Policy is to describe how The Mugberia Central Co-operative Bank Ltd. and other entities as and when created (hereinafter referred to as “The Mugberia Central Co-operative Bank Ltd.”, “we”, “us”, or “our”) collects, uses, and shares information about you through our online interfaces (e.g., websites and mobile applications) owned and controlled by us,. Please read this notice carefully to understand what we do.

The Mugberia Central Co-operative Bank Ltd.is a registered business, with principal place of business at Vill & PO- Mugberia, PS- Bhupatinagar, Dist- Purba Medinipur, West Bengal, India, 721425.

The Mugberia Central Co-operative Bank Ltd. is the data controller of all Personally Identifiable Information (as defined below) collected via the Site and of certain Personally Identifiable Information collected from third parties, as set out in this Privacy Policy.

WHAT INFORMATION THIS PRIVACY POLICY COVERS

This Privacy Policy covers information we collect from you through our Site. In order to access certain features and benefits on our Site, you may need to submit, or we may collect, “Personally, Identifiable Information” (i.e., information that can be used to identify you). Personally, Identifiable Information can include information such as your name and email address, among other things. You are responsible for ensuring the accuracy of the Personally Identifiable Information you submit to The Mugberia Central Co-operative Bank Ltd. Inaccurate information may affect your ability to use the Site, the information you receive when using the Site, and our ability to contact you. For example, your email address should be kept current because that is one of the primary manners in which we communicate with you.

WHAT YOU AGREE TO BY USING OUR SITE

We consider that the legal bases for using your personal information as set out in this privacy policy are as follows:

Our use of your personal information is necessary to perform our obligations under any contract with you (for example, to comply with the terms of use of our Site which you accept by browsing our website and/or to comply with our contract to provide services to you); or

Our use of your personal information is necessary for complying with our legal obligations; or

Where neither of the above apply, use of your personal information is necessary for our legitimate interests or the legitimate interests of others. Our legitimate interests are to: • Run, grow, and develop our business; • Operate our Site and provide our services; • Carry out research and statistical analysis; • Carry out marketing and business development; • For internal administrative and auditing purposes.

If we rely on our (or another person’s) legitimate interests for using your personal information, we will undertake a balancing test to ensure that our (or the other person’s) legitimate interests are not outweighed by your interests or fundamental rights and freedoms which require protection of the personal information.

If we rely on your consent for us to use your personal information in a particular way, but you later change your mind, you may withdraw your consent by writing us at help@mugberiaccb.bank.in. or delete your account and we will stop doing so. However, if you withdraw your consent, this may impact the ability for us to be able to provide our services to you.

WHAT INFORMATION WE COLLECT

We do not use or share any information provided by You as delineated below for any other purposes or with any other parties except as delineated below.

We gather two types of information about users through the Site:

Information relating to your use of our Site. When users come to our Site, we may track, collect, and aggregate information indicating, among other things, which pages of our Site were visited, the order in which they were visited, when they were visited, and which hyperlinks were “clicked.” We also collect information from the URLs from which you linked to our Site. Collecting such information may involve logging the IP address, operating system and browser software used by each user of the Site. We may be able to determine from an IP address a user’s Internet Service Provider and the geographic location of his or her point of connectivity.

We may collect Personally Identifiable Information in the following ways:

ATM Complain: For complain about ATM related issues the following data to be entered by the customers.Customer Name, Customer Account Number, Customer Card Number, Customer Mobile Number etc.

Positive Pay intimation: For PPS customer have to provide mobile no where this data store at third party IT vendor.

Communications with The Mugberia Central Co-operative Bank Ltd.: We may receive Personally Identifiable Information when you send us an email message or otherwise contact us.

Cyber Security: We continuously monitor internet traffic at our website for collecting information including IP addresses, locations etc for analysis and detect any cyber threats.

HOW WE USE THE INFORMATION

Personally, Identifiable Information provided directly by you or via third parties: Except as set forth in this Privacy Policy or as specifically agreed to by you, The Mugberia Central Co-operative Bank Ltd. will not disclose any of your Personally Identifiable Information. In addition to the other uses set forth in this Privacy Policy, we may disclose and otherwise use Personally Identifiable Information as described below.

Technical support and security: We may use Personally Identifiable Information to provide technical support to you, where required, and to ensure the security of our services and the Site.

Communications with or from The Mugberia Central Co-operative Bank Ltd. When you send us an email message or otherwise contact us, we may use the information provided by you to respond to your communication and/or as described in this Privacy Policy. We may also archive this information and/or use it for future communications with you where we are legally entitled to do so. Where we send you emails, we may track the way that you interact with these emails (such as when you open an email or click on a link inside an email). We use this information for the purposes of optimizing and better tailoring our communications to you.

Communications with The Mugberia Central Co-operative Bank Ltd. vendors: We may share your Personally Identifiable Information with University/Institutional partners and other business partners of The Mugberia Central Co-operative Bank Ltd. so that partners may share information about their products and services that may be of interest to you where they are legally entitled to do so.

Government Authorities, Legal Rights and Actions: The Mugberia Central Co-operative Bank Ltd. may share your Personally Identifiable Information with various government authorities in response to subpoenas, court orders, or other legal process; to establish or exercise our legal rights or to protect our property; to defend against legal claims; or as otherwise required by law. In such cases we reserve the right to raise or waive any legal objection or right available to us. We also may share your Personally Identifiable Information when we believe it is appropriate to investigate, prevent, or take action regarding illegal or suspected illegal activities; to protect and defend the rights, property, or safety of The Mugberia Central Co-operative Bank Ltd., the Site, our users, customers, or others; and in connection with our Terms of Use and other agreements.

Disclosure to Acquirers. The Mugberia Central Co-operative Bank Ltd. may disclose and/or transfer your Personally Identifiable Information to an acquirer, assignee, or other successor entity in connection with a sale, merger, or reorganization of all or substantially all of the equity, business, or assets of The Mugberia Central Co-operative Bank Ltd. to which your Personally Identifiable Information relates.

EXTERNAL LINKS

For your convenience we may provide links to sites operated by organizations other than The Mugberia Central Co-operative Bank Ltd. as delineated in the table below (“Third Party Sites”) that we believe may be of interest to you. We do not disclose your Personally Identifiable Information to these Third-Party Sites unless we have a lawful basis on which to do so. We do not endorse and are not responsible for the privacy practices of these Third-Party Sites. If you choose to click on a link to one of these Third-Party Sites, you should review the privacy policy posted on the other site to understand how that Third Party Site collects and uses your Personally Identifiable Information.

RETENTION OF PERSONALLY IDENTIFIABLE INFORMATION

The length of time we retain Personally Identifiable Information for depends on the purposes for which we collect and use it and/or as required to comply with applicable laws and to establish, exercise or defend our legal rights.

CONFIDENTIALITY & SECURITY OF PERSONALLY IDENTIFIABLE INFORMATION

We consider the confidentiality and security of your information to be of the utmost importance. We will use industry standard physical, technical, and administrative security measures to keep your Personally Identifiable Information confidential and secure and will not share it with third parties, except as otherwise provided in this Privacy Policy, or unless such disclosure is necessary in special cases, such as a physical threat to you or others, as permitted by applicable law. Because the Internet is not a 100% secure environment, we cannot guarantee the security of Personally Identifiable Information, and there is some risk that an unauthorized third party may find a way to circumvent our security systems or that transmission of your information over the Internet will be intercepted. It is your responsibility to protect the security of your login information. Please note that e-mails communications are typically not encrypted and should not be considered secure.

COOKIES

Our Platform uses cookies, web beacons and similar technologies to provide certain functionality to the Platform, to understand and measure its performance, and to deliver targeted advertising.

We may use the following cookies on our Platform:
• First Party Cookies • Session Cookies • Permanent Cookies • Third-party Cookies • Flash Cookies • Secure Cookies • Persistent Cookies • Social Media Cookies • Essential Cookies • Functionality Cookies • Performance analysis Cookies • Advertising Cookies

The browser or device you are using to view the Platform can enable, disable, or delete cookies. To do this, follow the instructions provided by your browser or device (usually located within the “Help,” “Tools” or “Edit” “Change my preferences” facility). Please note that if you set your browser or device to disable cookies, you may not be able to access certain parts of the Platform. Other parts of the Platform may also not work properly.

PROVISION OF PERSONAL DATA AS STATUTORY OR CONTRACTUAL REQUIREMENT; REQUIREMENT NECESSARY TO ENTER INTO A CONTRACT; OBLIGATION OF THE DATA SUBJECT TO PROVIDE THE PERSONAL DATA; POSSIBLE CONSEQUENCES OF FAILURE TO PROVIDE SUCH DATA

We clarify that the provision of personal data is partly required by law (e.g., tax regulations) or can also result from contractual provisions (e.g., information on the contractual partner). Sometimes it may be necessary to conclude a contract that the data subject provides us with personal data, which must subsequently be processed by us. The data subject is, for example, obliged to provide us with personal data when our company signs a contract with him or her. The non-provision of the personal data would have the consequence that the contract with the data subject could not be concluded. Before personal data is provided by the data subject, the data subject must contact our responsible authorized representative for the matter (“Authorized Representative”). Our Authorized Representative clarifies to the data subject whether the provision of the personal data is required by law, contract or is necessary for the conclusion of the contract, whether there is an obligation to provide the personal data and the consequences of non-provision of the personal data.

QUESTIONS, SUGGESTIONS AND COMPLAINTS

If you have any privacy-related questions, suggestions, unresolved problems, or complaints you may contact us via help@mugberiaccb.bank.in.

CHANGING OUR PRIVACY POLICY

Please note that we review our privacy practices from time to time, and that these practices are subject to change. Any change, update, or modification will be effective immediately upon posting on our Site. We will notify you of any material change to this Privacy Policy by posting a notice on our Site’s homepage for a reasonable period of time following such update, and by changing the effective date (located at the bottom of this page). Be sure to return to this page periodically to ensure familiarity with the most current version of this Privacy Policy.

CONTACT US

Please contact us with any questions or comments email at help@mugberiaccb.bank.in